Frequently Asked Questions

Everything you need to know about your luxury Misela experience.

What is the estimated delivery time for my order?

Standard shipping typically takes 3-5 business days for domestic orders, while international shipping may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 14-day return policy for all unworn items in their original packaging with tags attached. Please note that personalized or final sale items cannot be returned.

How should I care for my Misela leather goods?

To maintain the quality of your leather, avoid prolonged exposure to direct sunlight and moisture. We recommend using a soft, dry cloth for cleaning and storing your item in its provided dust bag.

Do you offer international shipping?

Yes, Misela ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.

Can I track my order once it has been shipped?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.